# Dewata AI

> AI Co-pilot untuk Property Operator di Indonesia. Otomatiskan tanya-jawab calon tamu villa & homestay, lead sewa apartemen/kost/co-living, dan calon pembeli properti — 24/7 di WhatsApp, Instagram, dan website. AI Co-pilot for Property Operators in Indonesia.

## Positioning

- **Indonesian**: AI Co-pilot untuk Property Operator di Indonesia
- **English**: AI Co-pilot for Property Operators in Indonesia

## Primary Audiences (Sub-verticals)

1. **Villa / Homestay / Vacation Rental** — short-stay operators handling daily guest inquiries, availability checks, rate questions, and instant bookings.
2. **Apartment / Kost / Co-living** — long-term rental operators qualifying tenant leads, answering unit FAQs, coordinating viewings.
3. **Property Sales (residential & commercial)** — agents and brokerages qualifying buyer leads, answering listing questions, scheduling viewings, routing hot leads to a human agent.
4. **Developer Project Launches (off-plan)** — developer sales teams nurturing prospects on new residential, commercial, or mixed-use launches with price, progress, and payment-scheme information.

Website: https://dewataai.com
Languages: Indonesian (default), English

## What Dewata AI Does for Property Operators

- **24/7 inquiry response** on WhatsApp, Instagram DM, Telegram, and website — so an operator never loses a lead to slow reply times.
- **Trained on the operator's own knowledge base** (unit specs, rate cards, house rules, floor plans, payment schemes, neighborhood FAQs).
- **Captures and scores leads** (0–100) and hands off hot leads to a human with an AI-written conversation summary.
- **Books viewings and stays** directly inside the chat via tool calls.
- **Remembers customers** across conversations (persistent memory per customer-bot pair).
- **Speaks the customer's language** — Indonesian, English, or both — and mirrors the operator's tone.
- **Privacy-aligned with Indonesia's UU PDP** (Personal Data Protection Law).

## Core Features

- Custom system prompts + knowledge base (text + PDF)
- RAG (Retrieval Augmented Generation) with vector search per bot
- Multi-channel deployment: Website, WhatsApp Business, Instagram DM, Telegram
- Lead capture, scoring, and real-time notifications
- In-chat booking / viewing appointments
- Hesitation-triggered promo offers
- Human handoff with AI conversation summary
- Analytics dashboard, usage stats, customer lifecycle
- Workflow automation and custom domains
- UTM capture for attribution per lead

## AI Model Tiers

| Tier | Model | Credits/Message |
|------|-------|-----------------|
| Murah (Cheap) | openai/gpt-4o-mini | 1 credit |
| Standar (Standard) | openai/gpt-4.1-mini | 5 credits |
| Pintar (Smart) | openai/gpt-5-nano | 10 credits |
| Auto | Dynamic selection | Varies |

## Pricing (IDR)

- **Free**: 50 credits, 1 bot, basic features
- **Starter** (Rp 99K/mo): 1,000 credits, 3 bots, WhatsApp & Instagram
- **Pro** (Rp 299K/mo): 5,000 credits, 10 bots, all integrations, lead capture, booking
- **Agency** (Rp 799K/mo): 20,000 credits, unlimited bots, API access, custom domains

Yearly billing saves approximately 17%. Credit top-ups available separately.

## Integration Methods

### 1. Script Tag (Simplest)
```html
<script src="https://dewataai.com/api/widget" data-api-key="YOUR_API_KEY"></script>
```

### 2. React SDK
```jsx
import { DewataChatbot } from 'dewata-chatbot/react';
<DewataChatbot apiKey="YOUR_API_KEY" />
```

### 3. Vanilla JS SDK
```js
import { initDewataChatbot } from 'dewata-chatbot/vanilla';
initDewataChatbot({ apiKey: 'YOUR_API_KEY' });
```

### 4. WordPress Plugin
https://dewataai.com/wordpress

### 5. Public API v1
RESTful API with `dwt_`-prefixed API keys and scope-based auth.

| Endpoint | Method | Scope |
|----------|--------|-------|
| /api/v1/chat/completions | POST | chat:write |
| /api/v1/credits/balance | GET | credits:read |
| /api/v1/usage | GET | usage:read |
| /api/v1/bots | GET | bot:read |
| /api/v1/bots/{botId} | GET | bot:read |

## Privacy & Compliance (Indonesia)

- Aligned with UU PDP (Law No. 27/2022 on Personal Data Protection).
- Encrypted credentials (AES-256-GCM) and hashed API keys (SHA-256).
- Supabase Row Level Security on every table.
- Explicit widget consent, configurable retention, and DSR (data subject request) support.

See: https://dewataai.com/privacy and https://dewataai.com/dpa

## Key Pages

- Homepage: https://dewataai.com
- Product: https://dewataai.com/product
- Pricing: https://dewataai.com/pricing
- Use Cases: https://dewataai.com/use-cases
- Integrations: https://dewataai.com/integrations
- Documentation: https://dewataai.com/docs
- Blog: https://dewataai.com/blog
- WordPress Plugin: https://dewataai.com/wordpress
- Security: https://dewataai.com/security
- Trust Center: https://dewataai.com/trust
- About: https://dewataai.com/about
- Contact: https://dewataai.com/contact
- Changelog: https://dewataai.com/changelog
- Privacy Policy: https://dewataai.com/privacy
- Terms of Service: https://dewataai.com/terms
- Extended LLM info: https://dewataai.com/llms-full.txt

## Contact

- Email: contact@dewataai.com
- Website: https://dewataai.com
- Location: Bali, Indonesia

## Tech Stack

Next.js 16 (App Router), React 19, TypeScript, Supabase (PostgreSQL), Vercel AI SDK, Tailwind CSS 4, shadcn/ui, Midtrans payments, Sanity CMS, Sentry.